Refunds & Returns

Notice to customers from Lucy:
It is my firm desire to help as many people as possible uncover deep and insightyful answers through the time-tested medium of tarot card readings.

If for some reason I have failed to do that, or if you are dissatisfied with your purchase for some reason, I regretfully accept that I have failed you and I apologize sincerely.

I make a promise to all of my customers that my products are backed by a 60-day money back guarantee, and I am committed to upholding this promise.

Before requesting a refund, I kindly ask you to read the following:

➡️ Seek guidance from an advisor if you're struggling to interpret your reading.
Each tarot reading I perform- both free and premium - is a lengthy endeavour into which I pour my heart and soul to produce a long and insightful reading for my clients. However, I understand that the spiritual language I use might not be the easiest for some to interpret.

Chatting with a live psychic advisor is a great way to drill down into the insights of your  Tarot reading. If you're new to spirituality and don't fully understand some of the more advanced concepts or language contained within your reading, an experienced advisor can help walk you through everything there is to know.

You can connect with hundreds of professional psychics on the Kasamba Marketplace

➡️ Understand that Tarot cards don't always give you a clear answer!
Tarot cards act as a doorway to discovering your own solutions and answers, but they will not be the answer themselves.

The images on a Tarot card may lead you on a trip down memory lane, steer you into a particular train of thought or an idea may be sparked. So don’t go chucking out your cards if they don’t make sense right away.

Understand that you must be willing to explore the ideas held within your reading, as well - and most important - use your reading as a tool for self-reflection.

Most of the time, the biggest insights we uncover via Tarot readings are not the outward psychic predictions, but instead the answers gained through looking-inward.

➡️ You've allowed enough time to pass.
All Tarot Reading purchases are backed by my 60-day money back guarantee. Each session takes me several hours to complete. You have 2 whole months from the date you purchased to explore, enjoy and indulge in the lessons, insights & predictions that are held within your reading.

You might not feel like the reading immediately makes sense, but given time - a few weeks - you will begin to notice things changing for the better - I am sure!

Be sure that you've allowed enough time to pass before giving up on this value spiritual tool.

Thank you for taking the time to read the above. If you would still like to move forward with you refund, please see below:

All order and purchase refunds & returns for products sold via can be requested at the following url:

To request a refund, you will need your Order Number/Receipt ID and the email address you used to purchase.